Returns & Exchanges
At Solara Home, we want you to love your living space, which is why we offer a 30-day return window for most items in original condition. If your new home addition isn't a perfect fit, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing